What is Trinity Spirit Candles LLC?

Trinity Spirit Candles LLC is a handcrafted candle brand offering luxury, spiritual, devotional, sculpted, scented, and artistic candles designed to bring beauty, meaning, fragrance, and intention into your space.

Are your candles handmade?

Yes. Our candles are handmade with care and intention. Because each candle is crafted individually, slight variations in color, shape, texture, finish, or decorative detail may occur.

How long does it take for my order to ship?

Orders are handmade and typically ship within 1–2 weeks. During busy seasons, holidays, or product launches, processing may take longer.

Will I receive tracking information?

Yes, when tracking is available, you will receive a shipping confirmation email with tracking details after your order ships.

What should I do if my candle arrives damaged?

Please email us within 48 hours of delivery at trinityspiritcandlesllc@gmail.com. Include your order number, photos of the damaged item, photos of the packaging, and a short description of the issue.

Can I return a candle?

All sales are final. Refunds or exchanges are only granted if the candle is damaged during delivery or if we made an error on your order. Please contact us within 5 days of delivery with photo proof to process your request.

Do you offer refunds?

Approved refunds are issued to the original payment method after the returned item is received and inspected. Shipping fees are generally non-refundable unless the issue was caused by our error.

Can I cancel my order?

Cancellation requests must be sent as soon as possible. Orders can only be canceled if they have not yet entered production or shipping preparation.

Do you accept custom orders?

Custom order availability may vary. Please contact us at trinityspiritcandlesllc@gmail.com to discuss custom or special requests.

Color Disclaimer:

We strive to display product colors as accurately as possible. However, due to variation in monitor settings, digital photography, and the natural behavior of candles dyes and fragrance oils, the actual shade of your candle may vary slightly from the images on our website.

Are spiritual candles guaranteed to bring results?

No. Our spiritual, devotional, and intention-based candles are created for personal, decorative, symbolic, ceremonial, or spiritual use. We do not guarantee specific outcomes, results, or life changes.

How should I safely burn my candle?

Always burn candles on a stable, heat-resistant surface. Keep candles away from children, pets, drafts, curtains, paper, and flammable objects. Never leave a burning candle unattended.

Can candles melt during shipping?

Candles may soften, sweat, or shift slightly during hot weather. Please track your package and bring it indoors as soon as possible after delivery.

Do you ship internationally?

Shipping availability depends on the options shown at checkout. If your location is not available, contact us before ordering.

How can I contact Trinity Spirit Candles LLC?

You can contact us by email:

trinityspiritcandlesllc@gmail.com

Mailing address:

P.O. Box 28721, Seattle, Washington 98118